To show appreciation for my help, please click the " Thumbs Up Icon" below! Please click " Accepted Solution" on the post that solves your issue to help others find the solution. Please let me know if this resolves the issue, or if you require further assistance! Now, plug the USB cable and install the printer.Now go to Control panel – Devices and printer – Select all the printer entries and remove the device.Go to Control panel – Programs and feature – Select all the HP Photosmart printer entries and uninstall them.Unplug the USB cable from the printer and computer if present.If the issue persists, try to uninstall the printer drivers and then reinstall the drivers. Once you open the program, select your printer and click on “Fix Printing” to automatically diagnose and fix the issue. Please go to to download and run HP PSDR. PSDR is an automated tool which can diagnose and resolve printing and scanning problems. Let’s first try to fix this issue using HP Print and Scan Doctor (PSDR). I understand that you are having issues while printing photos on your Photosmart 7960 printer. Business PCs, Workstations and Point of Sale SystemsĪllow me to welcome to HP Support Forums! It is a great platform to get help from the community, get suggestions and find what has worked for others!.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press. Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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